{"id":3,"date":"2025-10-26T11:19:13","date_gmt":"2025-10-26T11:19:13","guid":{"rendered":"http:\/\/oxd.287.mytemp.website\/?page_id=3"},"modified":"2025-12-23T00:22:38","modified_gmt":"2025-12-23T00:22:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mayanatravel.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Last updated:<\/strong> Dicember 2025<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mayana Travel Co. (\u201c<strong>Mayana Travel<\/strong>\u201d, \u201c<strong>we<\/strong>\u201d, \u201c<strong>our<\/strong>\u201d, or \u201c<strong>us<\/strong>\u201d) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit <strong>mayanatravel.com<\/strong> (the \u201cWebsite\u201d) or interact with our services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This policy is designed to comply with applicable data protection laws, including the <strong>Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP)<\/strong>, the <strong>EU General Data Protection Regulation (GDPR)<\/strong>, and other international privacy standards where applicable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Data Controller<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mayana Travel Co.<\/strong><br>Mexico<br>Email: <strong><a>hola@mayanatravel.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For any privacy-related questions or requests, please contact us using the email above.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Information We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We collect only the information necessary to provide a refined and secure experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">a) Information You Provide Voluntarily<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you contact us or submit an inquiry, we may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number (if provided)<\/li>\n\n\n\n<li>Travel or property-related inquiry details<\/li>\n\n\n\n<li>Any other information you choose to share in your message<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">b) Automatically Collected Information<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you browse our Website, we may automatically collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address (anonymized where applicable)<\/li>\n\n\n\n<li>Browser type and version<\/li>\n\n\n\n<li>Device type<\/li>\n\n\n\n<li>Pages visited and interaction data<\/li>\n\n\n\n<li>Date and time of access<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This information is collected through cookies and similar technologies.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Purpose of Data Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We process your personal data for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Responding to inquiries and requests<\/li>\n\n\n\n<li>Providing personalized travel and property-related information<\/li>\n\n\n\n<li>Improving our Website, services, and user experience<\/li>\n\n\n\n<li>Ensuring Website security and preventing spam or abuse<\/li>\n\n\n\n<li>Complying with legal and regulatory obligations<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do <strong>not<\/strong> sell or rent your personal data.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Legal Basis for Processing (GDPR)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Where applicable under GDPR, we rely on the following legal bases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Consent<\/strong> \u2013 when you submit a form or accept cookies<\/li>\n\n\n\n<li><strong>Legitimate interest<\/strong> \u2013 to operate, improve, and secure our Website<\/li>\n\n\n\n<li><strong>Legal obligation<\/strong> \u2013 when required by law<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Third-Party Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use carefully selected third-party services to enhance performance and security.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Google Analytics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We use <strong>Google Analytics<\/strong> to analyze Website traffic and usage patterns. Google may process anonymized usage data on our behalf.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can learn more here:<br><a href=\"https:\/\/policies.google.com\/privacy\">https:\/\/policies.google.com\/privacy<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Google reCAPTCHA<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We use <strong>Google reCAPTCHA<\/strong> to protect our forms from spam and abuse. reCAPTCHA analyzes user behavior to determine whether interactions are legitimate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The use of reCAPTCHA is subject to Google\u2019s:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Privacy Policy: <a href=\"https:\/\/policies.google.com\/privacy\">https:\/\/policies.google.com\/privacy<\/a><\/li>\n\n\n\n<li>Terms of Service: <a href=\"https:\/\/policies.google.com\/terms\">https:\/\/policies.google.com\/terms<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. WhatsApp Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our Website may include a <strong>WhatsApp contact button<\/strong> to allow direct communication. We do <strong>not<\/strong> track WhatsApp interactions or collect data automatically through this feature. Any communication via WhatsApp is subject to WhatsApp\u2019s own privacy policies.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Cookies &amp; Tracking Technologies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use cookies and similar technologies to ensure optimal Website performance and a seamless browsing experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Types of Cookies We Use<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Essential cookies<\/strong> \u2013 required for basic Website functionality<\/li>\n\n\n\n<li><strong>Analytics cookies<\/strong> \u2013 used to understand how visitors interact with our Website (Google Analytics)<\/li>\n\n\n\n<li><strong>Security cookies<\/strong> \u2013 used to protect forms and prevent abuse (Google reCAPTCHA)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can manage or withdraw your consent at any time via our cookie banner or browser settings.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Cookie Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cookies are small text files stored on your device when you visit a website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Managing Cookies<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You may:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accept or reject cookies via our cookie consent banner<\/li>\n\n\n\n<li>Disable cookies in your browser settings<\/li>\n\n\n\n<li>Delete cookies already stored on your device<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please note that disabling certain cookies may affect Website functionality.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Data Retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws. Inquiry data is periodically reviewed and securely deleted when no longer needed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Data Transfers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your information may be processed by service providers located outside Mexico (such as Google). In such cases, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Your Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on your jurisdiction, you may have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access your personal data<\/li>\n\n\n\n<li>Request correction or deletion<\/li>\n\n\n\n<li>Withdraw consent at any time<\/li>\n\n\n\n<li>Object to certain processing activities<\/li>\n\n\n\n<li>Request limitation of processing<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise your rights, please contact us at:<br><strong><a>hola@mayanatravel.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will respond in accordance with applicable legal timeframes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Data Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. Children\u2019s Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our Website is not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">14. Changes to This Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be posted on this page with a revised \u201cLast updated\u201d date.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">15. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about this Privacy Policy or our data practices, please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mayana Travel Co.<\/strong><br>Email: <strong><a>hola@mayanatravel.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: Dicember 2025 Mayana Travel Co. (\u201cMayana Travel\u201d, \u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mayanatravel.com (the \u201cWebsite\u201d) or interact with our services. This policy is designed to comply with &#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Mayana Travel Co.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mayanatravel.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Mayana Travel Co.\" \/>\n<meta property=\"og:description\" content=\"Last updated: Dicember 2025 Mayana Travel Co. 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