{"id":3,"date":"2025-10-26T11:19:13","date_gmt":"2025-10-26T11:19:13","guid":{"rendered":"http:\/\/oxd.287.mytemp.website\/?page_id=3"},"modified":"2025-12-23T00:22:38","modified_gmt":"2025-12-23T00:22:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mayanatravel.com\/es\/privacy-policy\/","title":{"rendered":"Pol\u00edtica de Privacidad"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>\u00daltima actualizaci\u00f3n:<\/strong> Diciembre 2025<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Mayana Travel Co. (\u201c<strong>Mayana Travel<\/strong>\u201d, \u201c<strong>nosotros<\/strong>\u201d, \u201c<strong>nuestro<\/strong>\u201d o \u201c<strong>nos<\/strong>\u201d) valora su privacidad y se compromete a proteger sus datos personales. Esta Pol\u00edtica de Privacidad explica c\u00f3mo recopilamos, usamos, divulgamos y protegemos su informaci\u00f3n cuando visita <strong>mayanatravel.com<\/strong> (el \u201cSitio Web\u201d) o interact\u00faa con nuestros servicios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Esta pol\u00edtica est\u00e1 dise\u00f1ada para cumplir con las leyes de protecci\u00f3n de datos aplicables, incluyendo la <strong>Ley Federal Mexicana de Protecci\u00f3n de Datos Personales en Posesi\u00f3n de Particulares (LFPDPPP)<\/strong>, el <strong>Reglamento General de Protecci\u00f3n de Datos (RGPD) de la UE<\/strong> y otras normas internacionales de privacidad cuando corresponda.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Controlador de datos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph translation-block\"><strong>Mayana Travel Co.<\/strong><br>M\u00e9xico<br>Correo electr\u00f3nico: <strong><a target=\"_self\">hola@mayanatravel.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para cualquier pregunta o solicitud relacionada con la privacidad, p\u00f3ngase en contacto con nosotros a trav\u00e9s del correo electr\u00f3nico indicado anteriormente.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Informaci\u00f3n que recopilamos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Recopilamos \u00fanicamente la informaci\u00f3n necesaria para ofrecer una experiencia segura y de alta calidad.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">a) Informaci\u00f3n que usted proporciona voluntariamente<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cuando se ponga en contacto con nosotros o env\u00ede una consulta, podremos recopilar la siguiente informaci\u00f3n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nombre completo<\/li>\n\n\n\n<li>Direcci\u00f3n de correo electr\u00f3nico<\/li>\n\n\n\n<li>N\u00famero de tel\u00e9fono (si se proporciona)<\/li>\n\n\n\n<li>Detalles de consultas relacionadas con viajes o propiedades<\/li>\n\n\n\n<li>Cualquier otra informaci\u00f3n que decida compartir en su mensaje.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">b) Informaci\u00f3n recopilada autom\u00e1ticamente<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cuando navega por nuestro sitio web, podemos recopilar autom\u00e1ticamente:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Direcci\u00f3n IP (anonimizada cuando corresponda)<\/li>\n\n\n\n<li>Tipo y versi\u00f3n del navegador<\/li>\n\n\n\n<li>Tipo de dispositivo<\/li>\n\n\n\n<li>P\u00e1ginas visitadas y datos de interacci\u00f3n<\/li>\n\n\n\n<li>Fecha y hora de acceso<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Esta informaci\u00f3n se recopila mediante cookies y tecnolog\u00edas similares.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Finalidad del tratamiento de datos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Procesamos sus datos personales para los siguientes fines:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Responder a consultas y solicitudes<\/li>\n\n\n\n<li>Proporcionar informaci\u00f3n personalizada sobre viajes y propiedades.<\/li>\n\n\n\n<li>Mejorar nuestro sitio web, servicios y experiencia de usuario.<\/li>\n\n\n\n<li>Garantizar la seguridad del sitio web y prevenir el spam o el abuso.<\/li>\n\n\n\n<li>Cumplir con las obligaciones legales y reglamentarias<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">No vendemos ni alquilamos sus datos personales.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Base jur\u00eddica para el tratamiento de datos (RGPD)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cuando corresponda seg\u00fan el RGPD, nos basamos en los siguientes fundamentos jur\u00eddicos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Consentimiento<\/strong> \u2013 al enviar un formulario o aceptar cookies<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Inter\u00e9s leg\u00edtimo<\/strong> \u2013 para operar, mejorar y proteger nuestro sitio web.<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Obligaci\u00f3n legal<\/strong> \u2013 cuando lo exija la ley<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Servicios de terceros<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Utilizamos servicios de terceros cuidadosamente seleccionados para mejorar el rendimiento y la seguridad.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Google Analytics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Utilizamos <strong>Google Analytics<\/strong> para analizar el tr\u00e1fico del sitio web y los patrones de uso. Google puede procesar datos de uso anonimizados en nuestro nombre.<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Puedes obtener m\u00e1s informaci\u00f3n aqu\u00ed:<br><a href=\"https:\/\/policies.google.com\/privacy\" target=\"_self\">https:\/\/policies.google.com\/privacy<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Google reCAPTCHA<\/h3>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Utilizamos <strong>Google reCAPTCHA<\/strong> para proteger nuestros formularios del spam y el abuso. reCAPTCHA analiza el comportamiento del usuario para determinar si las interacciones son leg\u00edtimas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El uso de reCAPTCHA est\u00e1 sujeto a las siguientes condiciones de Google:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\">Pol\u00edtica de privacidad: <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_self\">https:\/\/policies.google.com\/privacy<\/a><\/li>\n\n\n\n<li class=\"translation-block\">Condiciones del servicio: <a href=\"https:\/\/policies.google.com\/terms\" target=\"_self\">https:\/\/policies.google.com\/terms<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Contacto de WhatsApp<\/h2>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Nuestro sitio web puede incluir un bot\u00f3n de contacto de WhatsApp para facilitar la comunicaci\u00f3n directa. No realizamos un seguimiento de las interacciones de WhatsApp ni recopilamos datos autom\u00e1ticamente a trav\u00e9s de esta funci\u00f3n. Cualquier comunicaci\u00f3n a trav\u00e9s de WhatsApp est\u00e1 sujeta a las pol\u00edticas de privacidad de WhatsApp.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Cookies y tecnolog\u00edas de seguimiento<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Utilizamos cookies y tecnolog\u00edas similares para garantizar un rendimiento \u00f3ptimo del sitio web y una experiencia de navegaci\u00f3n fluida.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Tipos de cookies que utilizamos<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>Cookies esenciales<\/strong> \u2013 necesarias para el funcionamiento b\u00e1sico del sitio web<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Cookies de an\u00e1lisis<\/strong> \u2013 se utilizan para comprender c\u00f3mo interact\u00faan los visitantes con nuestro sitio web (Google Analytics).<\/li>\n\n\n\n<li class=\"translation-block\"><strong>Cookies de seguridad<\/strong> \u2013 se utilizan para proteger formularios y prevenir abusos (Google reCAPTCHA)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Puedes gestionar o revocar tu consentimiento en cualquier momento a trav\u00e9s de nuestro banner de cookies o de la configuraci\u00f3n de tu navegador.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Pol\u00edtica de cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Las cookies son peque\u00f1os archivos de texto que se almacenan en tu dispositivo cuando visitas un sitio web.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Gestionar las cookies<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Puedes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acepte o rechace las cookies a trav\u00e9s de nuestro banner de consentimiento de cookies.<\/li>\n\n\n\n<li>Desactive las cookies en la configuraci\u00f3n de su navegador.<\/li>\n\n\n\n<li>Elimina las cookies que ya est\u00e1n almacenadas en tu dispositivo.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Tenga en cuenta que deshabilitar ciertas cookies puede afectar la funcionalidad del sitio web.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Retenci\u00f3n de datos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Conservamos los datos personales \u00fanicamente durante el tiempo necesario para cumplir con los fines descritos en esta pol\u00edtica o seg\u00fan lo exijan las leyes aplicables. Los datos de las consultas se revisan peri\u00f3dicamente y se eliminan de forma segura cuando ya no son necesarios.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Transferencias de datos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Su informaci\u00f3n puede ser procesada por proveedores de servicios ubicados fuera de M\u00e9xico (como Google). En tales casos, garantizamos que se implementen las medidas de seguridad adecuadas de conformidad con las leyes de protecci\u00f3n de datos aplicables.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Sus derechos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dependiendo de su jurisdicci\u00f3n, usted podr\u00eda tener derecho a:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acceda a sus datos personales<\/li>\n\n\n\n<li>Solicitar correcci\u00f3n o eliminaci\u00f3n<\/li>\n\n\n\n<li>Puede retirar su consentimiento en cualquier momento.<\/li>\n\n\n\n<li>Oponerse a determinadas actividades de procesamiento<\/li>\n\n\n\n<li>Limitaci\u00f3n de la solicitud de procesamiento<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph translation-block\">Para ejercer sus derechos, p\u00f3ngase en contacto con nosotros en:<br><strong><a target=\"_self\">hola@mayanatravel.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Responderemos de acuerdo con los plazos legales aplicables.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Seguridad de los datos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. Children\u2019s Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestro sitio web no est\u00e1 dirigido a personas menores de 18 a\u00f1os, y no recopilamos datos personales de menores de edad de forma intencionada.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">14. Cambios a esta pol\u00edtica<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Es posible que actualicemos esta Pol\u00edtica de Privacidad peri\u00f3dicamente para reflejar cambios legales, t\u00e9cnicos o comerciales. Cualquier actualizaci\u00f3n se publicar\u00e1 en esta p\u00e1gina con la fecha de \u201c\u00daltima actualizaci\u00f3n\u201d revisada.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">15. Cont\u00e1ctanos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si tiene alguna pregunta sobre esta Pol\u00edtica de Privacidad o sobre nuestras pr\u00e1cticas de datos, p\u00f3ngase en contacto con:<\/p>\n\n\n\n<p class=\"wp-block-paragraph translation-block\"><strong data-start=\"4948\" data-end=\"4969\">Mayana Travel Co.<\/strong><br data-start=\"4969\" data-end=\"4972\">Correo electr\u00f3nico: <strong data-start=\"4979\" data-end=\"5004\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4981\" data-end=\"5002\" target=\"_self\">hola@mayanatravel.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: Dicember 2025 Mayana Travel Co. (\u201cMayana Travel\u201d, \u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mayanatravel.com (the \u201cWebsite\u201d) or interact with our services. This policy is designed to comply with &#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Mayana Travel Co.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mayanatravel.com\/es\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Mayana Travel Co.\" \/>\n<meta property=\"og:description\" content=\"Last updated: Dicember 2025 Mayana Travel Co. 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(\u201cMayana Travel\u201d, \u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mayanatravel.com (the \u201cWebsite\u201d) or interact with our services. 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