Terms and Conditions

Last updated: Dicember 2025

Welcome to mayanatravel.com (the “Website”), operated by Mayana Travel Co. (“Mayana Travel”, “we”, “our”, or “us”).

By accessing or using this Website, you agree to be bound by the following Terms & Conditions (“Terms”). If you do not agree with these Terms, please refrain from using our Website or services.

1. About Mayana Travel Co.

Mayana Travel Co. is a travel and property-related services company based in Mexico, offering curated travel experiences, property insights, and personalized assistance.
All services are provided subject to availability and individual arrangements.

For inquiries, please contact:
Email: hola@mayanatravel.com

2. Scope of Services

The Website is provided for informational and inquiry purposes only. Through the Website, users may:

• Browse content related to destinations, properties, and experiences

• Submit inquiries via contact forms

• Contact us via email or WhatsApp

Submitting an inquiry does not constitute a booking, reservation, contract, or guarantee of service. Any formal engagement will be subject to separate written agreements or confirmations.

3. Use of the Website

You agree to use the Website only for lawful purposes and in a manner consistent with these Terms. You must not:

• Use the Website for fraudulent, misleading, or unlawful activities

• Attempt to gain unauthorized access to the Website or its systems

• Interfere with the security or functionality of the Website

• Submit false, inaccurate, or misleading information

We reserve the right to restrict or terminate access to the Website if these Terms are violated.

4. Intellectual Property

All content on this Website, including but not limited to:

• Text

• Images

• Graphics

• Logos

• Branding

• Layout and design

is the exclusive property of Mayana Travel Co. or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written consent.

5. Third-Party Links & Services

The Website may contain links or references to third-party websites or services (including communication platforms such as WhatsApp).

We are not responsible for the content, policies, or practices of third-party websites. Accessing third-party services is done at your own discretion and risk.

6. No Guarantees or Warranties

The Website and its content are provided on an “as is” and “as available” basis.

While we strive to ensure accuracy and quality, we make no guarantees regarding:

• Availability of services

• Accuracy or completeness of information

• Suitability of content for specific purposes

• Continuous or error-free operation of the Website

7. Limitation of Liability

To the fullest extent permitted by law, Mayana Travel Co. shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Use or inability to use the Website

• Reliance on information provided on the Website

• Delays, interruptions, or technical issues

• Communications or transactions initiated through the Website

This includes, without limitation, loss of data, loss of profits, or business interruption.

8. User Submissions

Any information or content you submit through the Website (including inquiries or messages):

• Must be accurate and lawful

• Must not infringe on the rights of third parties

• May be used by us solely to respond to your request or improve our services

Personal data is handled in accordance with our Privacy Policy.

9. Privacy & Cookies

Your use of the Website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect your personal data.

By using the Website, you acknowledge that you have read and understood these policies.

10. Modifications to the Terms

We reserve the right to modify or update these Terms at any time. Updates will be posted on this page with a revised “Last updated” date.

Continued use of the Website after changes are published constitutes acceptance of the updated Terms.

11. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of Mexico, without regard to conflict of law principles.

Any disputes arising from these Terms or use of the Website shall be subject to the competent courts of Mexico, unless otherwise required by applicable consumer protection laws.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

Mayana Travel Co.
Email: hola@mayanatravel.com